EPICODE IRAVOICE

A full featured Telephony stack for VoiceAI Application Vendors

IraVoice is a bidirectional media server that brings together Dialer, Recorder, and BotStream modules to enable seamless telephony services for both legacy CX systems and modern conversational AI applications. It delivers enterprise-grade capabilities including API-driven call control, real-time recording, conferencing, media streaming, trunk management, QoS monitoring, and load balancing.

Designed for flexibility, IraVoice integrates with PSTN or any PBX over E1 or SIP, while connecting to VoiceBots and AI platforms through secure WebSocket interfaces. Built on the proven Freeswitch telephony platform and deployed on Kubernetes, IraVoice offers high performance, horizontal scalability, and fault-tolerant operation. With low-latency messaging powered by NATS, it ensures reliable communication across distributed data centers.

By unifying dialer functions, compliance-grade recording, and real-time AI streaming in a single platform, IraVoice provides a versatile, future-ready backbone for mission-critical voice applications.

A one time API integration to enable Voice Bot Frameworks with
PSTN/Telephony capabilities

UNIFIED ARCHITECTURE

Combines API Dialer, Recorder, and BotStream modules in a single media server.

MEDIA STREAMING

Real-time access to raw audio streams for VoiceAI Applications.

INTEGRATE WITH PSTN/ANY PBX

Seamless inbound/outbound connectivity over E1 or SIP with any PBX.

COMMUNICATE USING NATS

High-speed, low-latency communication between telephony switches and VoiceAI engines.

AUTO SCALING

Scale on-demand as the call volume increases.

ANSWERING MACHINE DETECTION

Improve the call efficiency by detecting if the call is live voice or fax machine

MINIMUM RESOURCE FOOTPRINT

Run on on-premise or on cloud containers

ENCRYPTED AUDIO

Uses TLS/Secure RTP for audio

ENTERPRICE-GRADE RELIABILITY

Designed for 99.999% availability by complying with Industry Security Standards

OUT OF THE BOX FEATURES

Play audio files, Get DTMF, Conferencing, Barge-In and other custom features

REAL-TIME ANALYTICS READY

Streamlined for monitoring, reporting, and AI-driven insights

FUTURE READY PLATFORM

Modular design enabling seamless integration with next-gen CX and AI systems

EPICODE IraVoice