BotCompose by Epicode transforms customer engagement by replacing traditional IVR systems with intelligent VoiceBots, enabling natural, seamless conversations. It integrates effortlessly with existing PBX, UC, and CRM platforms, empowering businesses to create tailored, domain-specific voice applications with advanced speech technologies.
Real-time Agent Assist
Real-Time Translation
PSTN Integration with any Telco, existing PBX, UC systems and Secure WebRTC.
Choose from a highly curated list of top industry AI models including STT, TTS, SLM, LLM, and NLP.
Delivers a unified, secure, and highly resilient architecture, ensuring unparalleled scalability across all components.
Flags 14 critical risk categories: from violent and non-violent crimes to hate speech, child exploitation, and privacy breaches.
Seamless escalation from voicebot to live agent when conversations require human intervention.
Native BotStream integration with advanced Voice Activity Detection (VAD) for accurate speech start and end detection.
Integrate seamlessly for agent assist, silently monitoring calls via IraTap and BotStream during live customer-agent conversations.
Seamlessly translates between customer and agent languages, enabling smooth, real-time communication across any language barrier.
Enable TTS response caching, helping reduce latency, optimize TTS usage, and lower costs for high-frequency voice prompts.